JAPAN RAIL PASS
Exchange offices (for those with an Exchange Order)
Station Office Service Hours
Mon- Fri Sat, Sun & Hols
Kushiro Travel Service Center 10:00-18:00
Obihiro Travel Service Center 9:00-17:00
Asahikawa Travel Service Center 9:30-17:30
Sapporo JR Information Desk 8:30-19:00
Travel Service Center (East) 10:00-19:30 10:00-18:00
Travel Service Center (South) 10:00-20:00
New-Chitose Airport JR Information Desk 8:30-19:00
Hakodate Travel Service Center 10:00-18:00
Shin-Hakodate Hokuto Ticket Office 9:00-19:00
Aomori Travel Service Center 10:00-17:30
Hachinohe Travel Service Center 10:00-17:30
Morioka Travel Service Center 10:00-19:00 10:00-17:00
Akita Travel Service Center 10:30-18:00 10:30-17:00
Sendai Travel Service Center 8:30-19:00 (Mon-Sat)
8:30-18:00 (Sun & Hols)
Yamagata Travel Service Center 10:00-18:00 (Mon-Fri)
10:00-17:00 (Sat)
Closed on Sundays and national holidays
Fukushima Travel Service Center 10:00-18:00 (Mon-Sat)
Closed on Sundays and national holidays
Niigata Travel Service Center 10:00-19:00 10:00-17:00
Nagano Travel Service Center 10:00-19:00 10:00-17:30
Mito Travel Service Center 10:00-19:00 10:00-17:00
Narita Airport
Terminal 1
JR EAST Travel Service Center 8:15-19:00
Ticket Office 6:30-8:15, 19:00-21:45
Travel Center 9:00-20:00
Narita Airport
Terminal 2・3
JR EAST Travel Service Center 8:15-20:00
Ticket Office 6:30-8:15, 20:00-21:45
Tokyo JR EAST Travel Service Center (Marunouchi North) 7:30-20:30
JR-CENTRAL Ticket Office (Yaesu North) 7:30-20:30
JR Tokai Tours Tokyo Office 10:00-18:00
Ueno Information Center (Central Ticket Gate) 9:00-19:00
Shinjuku JR EAST Travel Service Center (New South Gate) 8:00-19:00
Information Center (EastGate) 9:00-19:00
Shibuya Information Center (South)      Until Sat., December 2, 2017 10:00-18:30
JR EAST Travel Service Center      From Sun., December 3, 2017 10:00-18:30
Ikebukuro JR EAST Travel Service Center (East) 9:00-18:00
Shinagawa Information Center (Central Ticket Gate) 9:00-19:00
JR-CENTRAL Ticket Office 9:00-19:00
JR Tokai Tours Shinagawa Office 11:00-19:00 11:00-18:00
Haneda Airport
International Terminal
JR EAST Travel Service Center
(Tokyo Monorail 2F Ticket Gate/Arrival lobby)
6:45-18:30
Yokohama Travel Service Center 10:00-20:00 10:00-19:00
Shin-Yokohama JR-CENTRAL Ticket Office 8:00-20:30
JR Tokai Tours Shin-Yokohama Office 11:00-19:00 10:00-18:00
Odawara JR-CENTRAL Ticket Office 5:45-22:30
Mishima Ticket Office (South) 5:45-22:30
Shizuoka Ticket Office 5:00-23:00
Hamamatsu Ticket Office 5:50-23:00
Nagoya JAPAN RAIL PASS Exchange Office 10:00-19:00
Ticket Office 6:00-10:00, 19:00-23:00
JR Tokai Tours Nagoya Office 9:00-19:30
JR Tokai Tours Nagoya Station Hirokoji Entrance Office 11:00-19:00 11:00-18:00
Central Japan
International Airport *
Central Japan Travel Center 9:00-20:30
Toyama Ticket Office (Central) 5:40-23:30
Kanazawa Ticket Office (Central) 4:40-23:30
Kyoto Ticket Office (JR-WEST Central) 5:30-23:00
Ticket Office (JR-CENTRAL Hachijo Shinkansen) 8:30-23:00
JR Tokai Tours Kyoto Office 8:30-19:00
JR Tokai Tours Kyoto Station Shinkansen Central Entrance Office 11:30-19:00 11:30-18:00
Higashi-Maizuru Ticket Office 5:30-21:00
Nishi-Maizuru Ticket Office 5:40-21:00
Shin-Osaka Ticket Office (JR-WEST East) 5:30-23:30
Ticket Office (JR-CENTRAL Central) 5:30-23:00
JR-WEST Travel Corner 9:00-20:00
JR Tokai Tours Shin-Osaka Office 8:00-20:30 9:00-18:00
Osaka Ticket Office (Central NO.12,13) 5:30-23:00
Nippon Travel Agency TiS Osaka Branch (Travel Service Center OSAKA) 8:00-20:00
Kansai Airport Ticket Office 5:30-23:00
Nara Ticket Office 9:00-20:00
Sannomiya Ticket Office (Central) 5:30-23:00
Okayama Ticket Office 5:00-23:30
Tottori Ticket Office 5:45-23:00
Yonago Ticket Office 5:00-22:00
Sakaiminato Ticket Office 7:10-18:30
Matsue Ticket Office 4:50-21:30
Hiroshima Ticket Office 5:20-23:00
Shin-Yamaguchi Ticket Office 5:30-23:00
Shimonoseki Ticket Office 5:30-22:30
Takamatsu Travel Service Center 10:00-18:00 10:00-17:30
Matsuyama Travel Service Center 10:00-18:00 10:00-17:00
Tokushima Travel Service Center 10:00-18:00
Kokura Travel Service Center 11:00-19:00 10:30-18:00
Hakata Travel Service Center 10:00-20:00 (Mon-Sat)
10:00-18:00 (Sun & Hols)
JR-KYUSHU Ticket Office 7:00-23:00
Saga Travel Service Center 10:30-19:00 10:30-18:00 (Sat)
Ticket Office 10:30-18:00 (Sun & Hols)
Nagasaki Travel Service Center 10:30-19:00 10:30-18:00
Kumamoto Travel Service Center 10:30-19:00 10:30-17:30
Oita Travel Service Center 10:30-19:00 10:30-18:00
Miyazaki Travel Service Center 10:30-18:00 (Mon-Sat)
Ticket Office 10:30-18:00 (Sun & Hols)
Kagoshima-Chūō Travel Service Center 11:00-19:00 10:30-18:00
* There is no JR station in the Central Japan International Airport. JAPAN RAIL PASS cannot be used for the transportation between the airport and the nearest JR station.
Sales offices in Japan
(for those purchasing JAPAN RAIL PASS inside Japan)
Station Sales offices Service Hours
Mon- Fri Sat, Sun & Hols
Sapporo JR Information Desk 8:30-19:00
Travel Service Center (East) 10:00-19:30 10:00-18:00
Travel Service Center (South) 10:00-20:00
New-Chitose Airport JR Information Desk 8:30-19:00
Sendai Travel Service Center 8:30-19:00 (Mon-Sat)
8:30-18:00 (Sun & Hols)
Niigata Travel Service Center 10:00-19:00 10:00-17:00
Narita Airport
Terminal 1
JR EAST Travel Service Center 8:15-19:00
Ticket Office 6:30-8:15, 19:00-21:45
Travel Center 9:00-20:00
Narita Airport
Terminal 2・3
JR EAST Travel Service Center 8:15-20:00
Ticket Office 6:30-8:15, 20:00-21:45
Tokyo JR EAST Travel Service Center (Marunouchi North) 7:30-20:30
Shinjuku JR EAST Travel Service Center (New South Gate) 8:00-19:00
Haneda Airport
International Terminal
JR EAST Travel Service Center
(Tokyo Monorail 2F Ticket Gate/Arrival lobby)
6:45-18:30
Yokohama Travel Service Center 10:00-20:00 10:00-19:00
Nagoya JAPAN RAIL PASS Exchange Office 10:00-19:00
Ticket Office 6:00-10:00, 19:00-23:00
JR Tokai Tours Nagoya Office 9:00-19:30
JR Tokai Tours Nagoya Station Hirokoji Entrance Office 11:00-19:00 11:00-18:00
Osaka Ticket Office (Central NO.12,13) 5:30-23:00
Nippon Travel Agency TiS Osaka Branch (Travel Service Center OSAKA) 8:00-20:00
Kansai Airport Ticket Office 5:30-23:00
Hiroshima Ticket Office 5:20-23:00
Takamatsu Travel Service Center 10:00-18:00 10:00-17:30
Hakata Travel Service Center 10:00-20:00 (Mon-Sat)
10:00-18:00 (Sun & Hols)
JR-KYUSHU Ticket Office 7:00-23:00
Notes: Some Travel Service Centers may close in the beginning and the end of the year. Also, the opening hours of the exchange offices and the domestic sales offices may be subject to change, or the offices may be closed without notice. (as of May 2017)
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▶JAPAN RAIL PASS types and prices
▶JAPAN RAIL PASS Scope of Validity
▶JAPAN RAIL PASS Train accommodations
▶JAPAN RAIL PASS: From purchase to travel
▶Buy at JR designated sales office or agents
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